FAQs Page - Nov 21, 20:11:38

Privacy Policy

Kameya Shakuhachi (hereinafter referred to as "Our shop") is operated by KYGNUS Corporation. The Shop recognizes the importance of protecting customers' personal information and is committed to complying with personal information protection regulations. In accordance with the following privacy policy, the Shop will strive to handle and protect personal information appropriately.

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Last updated: December 2024

1. Definition of Personal Information

In this Privacy Policy, personal information refers to information that can identify a specific individual, such as name, address, email address, gender, and telephone number.

2. Purpose of Use of Personal Information

Our shop uses your personal information for the following purposes.

(1) To provide our shop services

(2) To provide information about our shop services and respond to inquiries, etc.

(3) To introduce our shop’s products, services, etc.

(4) To respond to any acts that violate the Shop’s terms, policies, etc. (hereinafter referred to as the “Terms, etc.”) regarding the Shop’s services.

(5) To notify you of changes to terms and conditions of shop services, etc.

(6) To help improve our shop services and develop new services, etc.

(7) To create statistical data in relation to our shop services that has been processed into a format that does not identify individuals.

(8) For other purposes incidental to the above purposes of use

3. Changes to the purpose of use of personal information

Our shop may change the purpose of use of personal information within the scope that is reasonably deemed relevant, and will notify customers or make an announcement of any such changes.

4. Restrictions on use of personal information

Our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the customer's consent. However, this does not apply in the following cases.

(1) When required by law

(2) When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the customer's consent.

(3) When it is particularly necessary for the improvement of public health or the promotion of healthy development of children, and it is difficult to obtain the customer's consent.

(4) When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the customer's consent is likely to impede the performance of those duties.

5.Appropriate Acquisition of Personal Information

Our shop will acquire personal information in a fair and proper manner and will not acquire it through false or other illegal means.

6.Safe management of personal information

Our shop will provide necessary and appropriate supervision to our employees to ensure the safe management of personal information against risks such as loss, destruction, falsification, and leakage. In addition, when our shop outsources all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure the safe management of personal information at the outsourced party.

7. Provision of personal information to third parties

Our shop will not provide personal information to third parties without the prior consent of the customer, unless there is a valid reason, such as when required by law. However, the following cases do not fall under the provision of personal information to third parties as defined above.

(1) When personal information is provided in connection with the entrustment of all or part of the handling of personal information to a third party within the scope necessary for the achievement of the purpose of use.

(2) When personal information is provided in connection with business succession due to a merger or other reasons.

(3) When used jointly in accordance with the provisions of the Personal Information Protection Act

8. Disclosure of Personal Information

When a customer requests disclosure of personal information based on the Personal Information Protection Act, the Shop will disclose the information to the customer without delay after verifying that the request came from the customer himself (if the personal information in question does not exist, the Shop will notify the customer to that effect). However, this does not apply when the Shop is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.

9. Correction of personal information

If the customer requests that the Shop correct, add, or delete (hereinafter referred to as "Corrections, etc.") the content of their personal information because it is not true, the Shop will make the Corrections, etc. after verifying that the request is from the customer himself/herself, and will notify the customer to that effect (if it decides not to make the Corrections, etc., the Shop will notify the customer to that effect). However, this does not apply if the Shop is not obligated to make Corrections, etc. under the Personal Information Protection Act or other laws and regulations.

10. Suspension of use of personal information, etc.

If the customer requests the suspension or deletion of the use of the personal information (hereinafter referred to as "suspension of use, etc.") pursuant to the provisions of the Personal Information Protection Act because the personal information is being handled beyond the scope of the purpose of use previously announced or because it was obtained by false or other illegal means, and if it is found that the request is justified, the shop will suspend the use of the personal information without delay after confirming that the request came from the customer himself/herself, and notify the customer to that effect. However, this does not apply if the shop is not obligated to suspend the use, etc. under the Personal Information Protection Act or other laws and regulations.

11. Use of Cookies and Other Technologies

Our shop's services may use cookies and similar technologies. These technologies help our shop understand how our services are being used, and contribute to improving our services. Users who wish to disable cookies can do so by changing the settings in their web browser. However, disabling cookies may prevent you from using some of the functions of our shop's services.

12. Contact Us

For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us using the inquiry form on the shop page.

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